• 65,70 feet road, Ellis Nagar, Madurai
  • +91 (452) 2600 061/71/81
Terms & Conditions Please read this carefully
Terms & Conditions

Welcome to Astoria Hotels Madurai

Luxurious Business class Hotel in Madurai
Life at Astoria

Legal Terms

  • Check In & Check Out time is 12:00 Noon.
  • Early Check-in or late Check-out is strictly subject to availability.
  • We advise you to guarantee your reservation against an advance deposit at the time of booking.
  • A guaranteed reservation will be held until 20:00 hrs unless a late arrival is specified.
  • Please intimate us the exact address and GST details to update the same in the invoice.
  • Rooms may be released if payments are not received within the cut off periods.
  • In case of a no show or cancellation of a guaranteed reservation the hotel reserves the right to levy retention charges for the entire stay.
  • In the unlikely event of our inability to accommodate you despite your holding a guaranteed reservation, we will arrange alternate accommodation & transport you at our cost.
  • Foreign nationals are required to present their Passport and valid Visa on arrival as their ID proof.
  • Indian Nationals can present any one of the following, Passport, Driving License or Voter ID card.
  • The visitor not allowed to the room.
  • Outside food strictly prohibited.

Child Policy

  • Below 5 years complimentary
  • Guests aged from 5-12 years will be considered as child and will be charged as per rates/package guidelines.
  • Children above 12 will be considered as adults and will be charged accordingly

Cancellation Policy

  • 0 -5 days prior to stay - No refund. (on the full amount)
  • 5-10days prior to stay - 50% refund (on the full amount)
  • More than 15 days prior to stay – 100% refund (on the full amount)
  • No refund for reservation between 20th December to 5th January